NAS1101E04-3

Fantastic experience. I ordered the wrong part.....1 call and an RMA issued with the correct part put on the way. Impressive service. Locked me in as a customer for life!

I can say that Military Fasteners was able to deliver the part to me very quickly. I live in a very remote area in the Tennessee mountains and typically have to wait up to two weeks to receive deliveries. Sometimes, the delivery guys cannot find my house at all, and they have to leave my packages at the local general store. But with Military Fasteners, my packages always find my front door step and in great condition. This package arrived nearly a week earlier than expected, and that was over the New Years holiday! Great work, Military Fasteners, on your delivery service. Thanks!

With ordering parts, I was assisted by Trisha. Extremely helpful, courteous, and professional. When receiving the items, there was a small discrepancy. I contacted Trisha to let her know, and not only did she and another professional, Paige, work with me right there to rectify the situation. They made sure I received new items in a timely manner, at no extra cost. Taking accountability and being serious in keeping with their high standard product has my respect and future business.

The ordering process was very smooth and your site is user friendly and my part was delivered promptly.